Service interruption

Incident Report for MOBI

Resolved

All systems are stable and operating normally

Posted Mar 21, 2022 - 00:22 UTC

Monitoring

A fix has been implemented and we are monitoring results. Storefronts and online ordering are back online and operational. Root cause analysis continues.

Posted Mar 20, 2022 - 20:43 UTC

Update

We are continuing to investigate this issue at the highest priority. Root cause has not yet been identified, all front-end webservers, storefronts and online ordering continue to be unavailable.

Posted Mar 20, 2022 - 19:48 UTC

Update

We are continuing to investigate this issue.

Posted Mar 20, 2022 - 17:15 UTC

Investigating

We are aware of an issue affecting our front-end web servers. Storefronts and online ordering is currently unavailable. We are investigating as a matter of urgency.

Posted Mar 20, 2022 - 17:15 UTC

This incident affected: Admin, Customer storefront and apps, and API.